Information We Gather and Why
When you open an account we record your mobile number, email address, date of birth, preferred currency and the wallet you choose — Touch 'n Go eWallet, Boost or GrabPay. Each deposit logs the amount, timestamp and transaction reference; each withdrawal logs the destination account and
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verification method. We track device type, browser version, IP address and session duration to detect unusual login patterns and protect your balance. Gameplay records — bet amounts, game titles, win and loss totals — help us monitor fair play and resolve disputes. We store this data
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on secure servers within jurisdictions where local law permits; retention periods follow applicable data-protection rules. Cookie files remember your language preference and last-visited lobby tab; you can block them in your browser settings, though some features may stop working. We never request your wallet PIN, one-time
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password or card CVV; staff who ask for those credentials are fraudulent, and you should report them immediately through the support channels below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.